Refund policy

100% Iron-Clad Guarantee

We stand behind our products. If for any reason you’re not satisfied with your purchase, simply e-mail support@hikersco.com within 100 days, and we’ll make it right: whether that's a full refund, replacement, or an exchange.

Sizing & Fit Guide

HIKERS^® Co. suspenders are individually sized to avoid ugly adjustable straps and bulky hardware, and buying the right size is a snap. Use a measuring tape to find the length of your torso from your pants buttonhole to your center back belt loop. Then follow our Sizing guide to ensure an exact fit.

Size Exchanges

When you first get your HIKERS^® Co. suspenders, we recommend trying them on over your clothes. Adjust the rear strap if you need to tighten them. We recommend starting on the loosest setting (which is the stated size). That way you'll have room to tighten up as needed for varied pant styles and weighted pockets, as well as when and if the elastic straps stretch a bit over time.

If you immediately tighten your HIKERS^® Co. suspenders down to the shortest setting, we recommend exchanging them for 2 sizes smaller than what you currently have. That's because each adjustment on the strap is equivalent to one HIKERS size. In other words, if you order an XL pair, your suspenders will come adjusted to the stated size (XL), and the strap will have size adjustments for XL - Large - Medium.

Contact us if you need help with your sizing. 

Please note, we have a two-exchange limit. If we can't get the sizing right, we will happily refund your purchase upon the receipt of your returned items. 

Returns & Refunds

Orders placed on our website can be returned for a full refund within 60 days. 

In the unlikely event that your purchase has a manufacturer defect, we will refund you or replace the item for up to 100 days. 

Refunds will be made to the original form of payment. Please allow approximately 2 weeks for the processing of your return.