Contact HIKERS® Co.
Got Questions?
We have answers to the most commonly-asked questions from folks new to HIKERS® Co. as well as for customers who might be wondering about wear & care. Just visit our Comfort Guide to learn more.
Comfort GuideNeed a size exchange?
Do you need a size exchange? Want to return something for a refund? Learn more about our Return Policies and then get it done quickly by doing it online now.
Returns & ExchangesAccess Your Account
Are you trying to log into your account? You may not have created one yet. But you can do it now! Just use the email address on your order(s) to create your account and access your order history.
Access Order HistoryBeware Of unauthorized sellers
Did you place an order from a website other than hikersco.com or amazon.com?
If so, you may have inadvertently ordered from an unauthorized seller. We are doing our best to shutdown these copycat websites, but in the meantime, you will need to contact them directly to dispute your purchase. We have heard from unsuspecting folks who purchased from these scammers, and they either did not receive anything in the mail, or they received a bogus product.
Please note that HIKERS® are patent-protected, and we are the only official seller of button fly suspenders.
How can we Help?
If you need to get in touch with us, please drop us a line using this form (or email directly at support@hikersco.com), and we'll get back to you within one business day.
For questions about a specific order, please include the order number and /or the purchaser's name and email address.